Last updated: July 1, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Business, for the purpose of the CCPA, refers to Evergreen Carpet Care.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Evergreen Carpet Care, 990 S Rock Blvd Suite A, Reno, NV 89502.

  • Consumer means a natural person who is a California resident.

  • Cookies are small files placed on Your device by a website.

  • Country refers to: Nevada, United States.

  • Device means any device that can access the Service such as a computer or mobile phone.

  • Do Not Track (DNT) is a browser setting for privacy protection.

  • Personal Data is any information relating to an identified or identifiable individual.

  • Sale under the CCPA refers to sharing personal data for monetary or other value.

  • Service refers to the Website.

  • Service Provider means any third party that processes data on behalf of the Company.

  • Third-party Social Media Service refers to any third-party account used to sign in to the Service.

  • Usage Data refers to automatically collected data such as IP address and browser activity.

  • Website refers to Evergreen Carpet Care, accessible from https://www.evergreencarpetcare.com

  • You means the individual using the Service or the company on whose behalf they are using it.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may collect the following information:

  • First and last name

  • Email address

  • Phone number

  • Address, city, state, ZIP code

  • Usage data from devices

Usage Data
Includes IP address, browser type, pages visited, time/date of visits, and device identifiers.

Third-Party Social Media Services
If you sign in through Facebook, Google, or Twitter, we may collect data from those platforms.

Mobile Communication and Contact Information Use

Evergreen Carpet Care may send text message (SMS) updates and responses to consumer customers about:

Consent and Limitation

  • Mobile numbers, email addresses, and other contact information are used only for the purposes the customer consents to when they provide them.

  • Your mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

  • You may opt out of SMS communications at any time by replying “STOP” or by contacting us at info@evergreencarpetcare.com.

Tracking Technologies and Cookies

We use cookies and tracking technologies to improve user experience. You may refuse cookies in your browser settings, but some services may not work properly.

Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain our Service

  • Manage Your Account

  • Fulfill service or product contracts

  • Contact You (via email, phone, or SMS)

  • Send marketing communications (only with your consent)

  • Respond to customer support inquiries

  • Improve Service features and user experience

  • Conduct business transfers if needed

  • Perform analytics and diagnostics

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes in this policy. Usage Data is retained for analytics and service improvement.

Transfer and Disclosure of Your Personal Data

Your data may be stored or processed outside your state or country. We ensure safeguards are in place when transferring data.

Disclosure Situations:

  • Business transactions like mergers

  • Legal obligations or court orders

  • To prevent fraud or protect user safety

  • With your consent

Security of Your Personal Data

We use commercially acceptable means to protect Personal Data but cannot guarantee 100% security.

Third-Party Services

We use services like:

  • Google Analytics – for website traffic tracking

  • Mailchimp – for email marketing (optional opt-out)

  • Google reCAPTCHA – for bot protection

CCPA Privacy (California Residents)

We comply with the California Consumer Privacy Act (CCPA).

Categories of Personal Data We May Collect:

  • Identifiers (e.g., name, email)

  • Customer records (e.g., billing info)

  • Internet activity (e.g., browsing data)

We do not sell personal information of users under 16. Adults may opt out of data sales by contacting us.

Your Rights Under CCPA:

  • Right to know what we collect

  • Right to access and request copies

  • Right to deletion (with legal exceptions)

  • Right to opt out of sales

  • Right not to be discriminated against for exercising rights

To exercise these rights, email us at info@evergreencarpetcare.com.

Do Not Track Signals

Our website does not respond to “Do Not Track” browser settings. You may manage privacy settings directly in your browser.

Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from children. Contact us if you believe we have mistakenly done so.

Links to Other Websites

We may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

Changes to This Privacy Policy

We may update this policy periodically. Changes are effective upon posting. We encourage users to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Evergreen Carpet Care
990 S Rock Blvd Suite A
Reno, NV 89502
Email: info@evergreencarpetcare.com